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Delivering Better

Visitor Experiences

Crowd Analytics Platform & Queue Wait Time Software for Amusement Parks, Attractions & Venues

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While Others Guess, Leaders Measure

Nola is a computer vision software that converts a venue's existing CCTV into anonymous real time visitor insights: using the hardware you already have.

 

Measure actual and estimated wait times, throughput and dwell time with a solution engineered to be reliable in high traffic, high density environments like stadiums, amusement parks and attractions.

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Trusted by the leading attrcactions across North America, Europe & Australia

Powerful Features

Everything you need to optimise venue operations

Push

Notifications​

Get instant Alerts for critical events

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Accuracy
Audit Log

Complete transparency and verification

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API

Access

Integrate with your existing systems

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Access

Control

Secure, role-based permissions

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Customisable

Dashboards

Tailor every view to your needs

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Email

Reports

Automated insights delivered daily

Key Solutions

Designed from years of on-ground experience with global amusement park and leisure operators, Nola delivers purpose-built crowd analytics solutions that tackle the leisure industry's core challenges; operational efficiency and visual-merchandising engagement & visitor experience.

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RideFlow

Ride Analytics & Queue Wait Time Measurement for Amusement Parks & Ski Resorts

Unlock additional park throughput, manage and communicate queue wait times, and optimise ride operations in real time.

 

Engineered to be compatible with various ride types, complex queue configurations and globally implemented ride manufacturers.

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Engage

Visual Merchandising Engagement & Heatmapping for Venues

Investigate how visitors move through a venue, where they spend time, how they engage with assets and asset ROI.​

What makes Nola different?

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Anonymous Visitor
Re-Identification

  • Nola’s proprietary machine learning 're-identifies' visitors anonymously by matching their signature on entry and exit, requiring a minimum of 2 cameras per queue. Read more about our methodology for estimating queue wait times here.

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  • Enables accurate, visitor-level insights on paths, dwell, and actual wait times eliminating queue jumping errors, dispatch irregularities, and phantom queue visitors.

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Anonymous by Design with Enterprise Grade Security

  • Trusted by data sensitive organisations due to our extensive security configurations that align with the strictest data and security policies

  • Anonymous-by-design system​ that does not use any form of identification, such as facial recognition. 

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Accuracy You Can Validate

  •  Nola provides mission-critical insights on visitors in high density locations where Wi-Fi or Bluetooth technologies fall short.

  • We work directly with customers to optimise their current hardware for realistic peak accuracy, advise on new installs if required for zero-margin error, and provide automated audit logs to ensure continuous performance.

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Integrates with Any Existing CCTV - Use What You Have.

  • Compatible with any IP camera including Axis, UniFi, HikVision, Hanwha Vision, Dahua. Use your existing CCTV, or install your preferred brand.

  • 14 day go-live turn around on average.

Real Data. Real Results

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"We have always strived to improve the guest experience in every way we can, but this showed us there was still uncertainty we hadn't accounted for. Giving guests visibility into wait times, backed by data we could finally trust, took something that was already working well and made it better. That's what we want to bring to Sydney Action Park this season."

10+ Points Uplift.

The impact wait times had on Jamberoo's NPS Score.

Matt George, Chief Executive Officer

Jamberoo & Sydney Action Park 

Read the full case study here

Automating Theme Park Wait Times

at Europe's 6th Most Visited Park: PortAventura

Use Cases

Queue Wait Times

Accurate Queue Intelligence with Minimal CCTV at Europe's 6th Most Visited Theme Park...Read more

Ingress/Egress

Optimising Crowd Flow with Accurate Ingress & Egress Insights at a Australian Sports Stadium...Read more

Customer Journey Mapping

Unlocking Spend per Visitor with Journey, Conversion & Demographic Insights at a Leading Cinema...Read more

Average Venue Stay Time

Unlocking What Drives Revenue Through Stay Time and Cross-Park Behaviour at Australia’s Largest Theme...Read more

Tripwire Detection & Density

Real-Time Crowd Safety & Zone Access Monitoring with Existing CCTV ...Read more

Contact
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Empowering the world’s leading leisure venues to optimise operations, improve visitor experience and increase average spend per visitor. Get in touch today.

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